2015-08-26 - 21368 - Service Request - Open order wrong quantity in BI #SalesDistribution

Service Request

21368 - Open order wrong quantity in BI

Problem Summary

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Need to check why the orders are fetched to open order cube even though they were closed in ECC.

Admin Info

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Purpose	Open order wrong quantity in BI.
Requested by	Ashley Bogner
Issue Date	08-26-2015
Resolved by	Naveen G
Resolved Date	08-29-2015
Document Status	Complete

Detailed Problem Description

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Email From Mark H on 08/21/2015:
The two orders below are showing on the OSA180 report on plant 0116 for 04/26/2015. However they were both shipped and invoiced and nothing is showing open.
Can you please confirm why this is occurring and how we remove them from the report?
2091409
2386645

Solution Analysis and Recommendations

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Due to missing PSA requests in BW, the reason behind why these orders are extracted into Open order cube ZSDC_OPN cannot be identified. The alternative solution is to reload these orders from ECC.
Along with the specified orders 2091409 & 2386645, one more order 2110012 with the same issue is identified in Open order Cube and so its needs to reloaded also.

Resolution

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Need to reload 2091409, 2386645 & 2110012 from ECC to BW. Once reloaded, the orders will not be appear in to the open Order Cube ZSDC_OPN & OSA180 report.

Release Information

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None